CU672 - Make and receive telephone calls
CU694 - Use electronic message systems
CU695 - Use a diary System
CU696 - Take minutes    
CU679 - Communicate in a business environment

CU685 - Produce documents in a business environment
CU699 - Organise and report data
CU701 - Store and retrieve information
CU697 - Handle mail

CU690 - Support the organisation of an event
CU691 - Support the co-ordination of an event
CU693 - Support the organisation of meetings

CU680 - Manage own performance in a business environment
CU681 - Improve own performance in a business environment
CU678 - Work in a business environment
CU684 - Respond to change in a business environment
CU683 - Work with other people in a business environment

CU677 - Use office equipment

CU698 - Provide reception services
CU674 - Meet and welcome visitors