UNIT 1 - COMMUNICATION IN A BUSINESS ENVIRONMENT

UNIT 2 - UNDERSTAND EMPLOYER ORGANISATIONS

UNIT 3 - PRINCIPLES OF PROVIDING ADMINISTRATIVE SERVICES

UNIT 4 - PRINCIPLES OF BUSINESS DOCUMENT PRODUCTION AND INFORMATION MANAGEMENT

 

 

UNIT 5 - MANAGE PERSONAL PERFORMANCE AND DEVELOPMENT

UNIT 6 - DEVELOP WORKING RELATIONSHIPS WITH COLLEAGUES

UNIT 16 - EMPLOYEE RIGHTS AND RESPONSIBILITIES