The purpose of this qualification is to allow learners to demonstrate understanding of, and competency in digital literacy skills.

This course has been designed to support learners at all levels in their Functional English qualification.  It is packed with practical activities and easy to follow, short PowerPoint presentations that explain in a nutshell the key skills that need to be learned. 


This course is designed to support any learner taking the Functional Skills ICT qualification. The resources are separated by topic and range in difficulty from entry level 1 to level 2.

Challenging behaviour is causing increasing concern today as many individuals have increasing levels of stress and uncertainty in their lives. This behaviour can be due to factors such as anxiety, neglect, abuse, learning disabilities and conditions like dementia. Understanding the causes of challenging behaviour is the first step towards finding ways to support individuals and manage their behaviour.


Strong team leadership is essential for providing guidance, direction and instruction within a group and inevitably leads to more effective teamwork and more motivated employees. Being able to manage a team effectively is critical in the current job market, where employee productivity and team outcomes are closely monitored.


Britain is a culturally diverse nation that respects and values the differences in people. Companies are legally required to follow a set of practices to ensure discrimination is eradicated and expectations of equality are met. A good understanding of the wide-ranging legislation is essential in creating a workplace that is centred on fairness, dignity and respect.


Every hour, someone in the UK is told they have Parkinson’s disease, there are approximately 152,000 strokes in the UK every year (more than one every five minutes), and one in six of the UK population have some form of hearing loss. These health conditions, along with others such as arthritis and dementia, affect a substantial proportion of the population. A good understanding of common health conditions is essential in any care environment.


Official data showed that over 7,500 people were referred

to the Prevent programme in 2015/16. The purpose of this

qualification is to support anyone who is responsible for the

safeguarding of people and for helping prevent radicalisation.

It gives learners an understanding of recognising the signs

of abuse, how to reduce the risk of radicalisation and the

potential consequences of illegal online activity.

This is a 1 day course that introduces you to mental health and how to recognise it and help support people with poor mental health. This course does not have all the answers but it is the start of the journey into understanding how diverse and widespread  mental health issues are what you can do to help. This is an ideal foundation for further studies.